Cancellation & Refund
Cancellation eligibility, damaged-item reporting, warranty guidance, and refund timelines.
Important
Cancellation requests should be made immediately after an order is placed. Once vendors or merchants begin shipping, cancellation may no longer be possible.
01Order Cancellation
YASH VILAS PATIL believes in helping customers as far as possible and therefore follows a liberal cancellation policy.
Cancellation requests are considered only if they are made immediately after placing the order. Requests may not be entertained if the order has already been communicated to vendors or merchants and the shipping process has begun.
02Perishable Items
Cancellation requests are not accepted for perishable items. However, refund or replacement may be considered if the customer establishes that the delivered product quality is not satisfactory.
03Damaged Or Defective Items
If you receive a damaged or defective item, report it to the Customer Service team. The request will be entertained after the merchant checks and determines the issue at their end.
The issue should be reported within 30+ days of receiving the product. If the item does not match what was shown on the site or what you expected, bring it to customer service within the same period so the team can review and decide the appropriate next step.
04Warranty And Refund Processing
For products that carry a manufacturer warranty, refer complaints directly to the manufacturer.
If a refund is approved by YASH VILAS PATIL, it may take 16-30 days for the amount to be processed to the end customer.
Indian Dropshippers
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